Team & Permissions Overview

Venuo uses a role-based access model to control what each team member can see and do. Roles are assigned per user; groups control which spaces a role can access.

Roles at a glance

Role	Who it’s for	Key permissions
Owner	Account creator / billing contact	Everything: spaces, users, billing, settings, approvals
Admin	Office managers, co-administrators	Everything except billing; can approve bookings and manage users
Member	Regular team members	Book spaces they have access to via group membership
Guest	Visitors / external people	Book spaces via public QR link or shareable URL — no account required

How groups work

Groups let you control which spaces a Member can book. By default, a new member has no group and can only book spaces marked as publicly available. Assign a member to a group to grant access to restricted spaces. Example: An “Engineering” group can access all meeting rooms on Floor 3. A “Leadership” group can also access the Executive Boardroom.

Inviting team members

Go to Team → Invite member to send an email invitation:

1. Enter the invitee’s email address
2. Choose their role (Admin or Member)
3. Optionally assign them to a group immediately
4. Click Send invitation — they receive an email with an accept link

What’s next

• Roles and groups — Detailed role matrix and group configuration
• Bookings overview — Understand how approval flows interact with roles